The ability to make conference calls has changed how businesses operate, and has opened up better global business interaction channels. Businesses, which operate in the international market, have embraced the video-calling technology. The remote calling technology has enabled businesses to cut back on travel expenses, and to reach out to their global clients in a matter of minutes. Conference call transcription is a necessity that businesses should seek out. It is likewise important for businesses to know how the process works.
The conference call transcription process begins with the recording of phone sessions. These calls utilize enhanced technologies and have to be scheduled according to the convenience of both parties. The party conducting the recording should indicate that the phone session will be recorded and carry out the call with recording in mind. Here are some tips on how to make sure that the conference call recording process is properly handled.
Get good audio recording equipment. Digital recorders are best for such recording requirements, because of their ability to record high-quality audio sounds.
All the participants of the conference call should be asked to switch off their cell phones and refrain from creating audible interruptions. Audible interruptions include; pulling chairs, banging doors and unnecessary tapping of the feet. All these may seem like insignificant things, but when it comes to audio recording sound distortions arise from sounds which are overlooked.
Clearly identify speakers and ask them to speak audibly, if need be. Avoid rushing through the phone session and select an appropriate time to conduct the call. Although such calls are scheduled in line with international time-differences and convenience in mind; select an appropriate time when interruptions are minimal.
Once the recording has been made, it should be replayed to make sure that the required audio has been obtained. The recording is then sent to a preferred audio-to-text service provider for transcription services. The transcription provider, likewise, listen to the recording using enhanced play-back equipment. The play-back equipment enables the transcription provider to pause and re-play the recording with ease. Transcripts are then derived from the recording according to the given instructions. The business seeking the transcription services should clearly indicate any special requests pertaining to the audio-to-text conversion process.
The conference call transcripts are then sent back to the business, once the transcription process is completed. The audio-to-text conversion rates vary according to different service providers. Notably, transcription service providers charge considerably less for audio transcriptions derived from digital recordings.
Jessica Miller, Marketing Head in Transcriptionwave Inc, Transcriptionwave offer an assortment of transcription services for digital audio, video and interviews at an unbelievably low cost.